Privacy Policy

U Control Billing Policy

UCONTROL BILLING is a leading medical billing service provider for Healthcare professionals across the United States. UCONTROL BILLING provides a comprehensive outsourcing solutions which fully covers all the needs and requirements of Healthcare professionals including solo professionals, group practices, home health agencies and the hospitals.

About UControl Billing,

UCONTROL BILLING is a leading provider of proprietary and services. UCONTROL BILLING provides a comprehensive product portfolio of a fully integrated suite of web-based solutions, together with related business services to healthcare providers.

What Information Does UCONTROL BILLING Collect?

We may collect the information you provide us while accessing, requesting or signing up for services from us on our Website. If you are interested in learning more about UCONTROL BILLING and the services and products we offer, we may ask for personal information, such as your name, practice name and size, email address, telephone number, and city/state. We do not collect or process any sensitive data such as: race or ethnic origin; political opinions; religious or philosophical beliefs; trade union memberships; genetic or biometric data; health or mortality; or sexual orientation in connection with this Website. When you visit our Website, we may gather certain information about your visit and your device automatically. This information may, for example, reflect how you found, were directed to or used this Website. Similarly, we may collect your IP address, browser type and version, and other data about the equipment used to visit the Website, as well as the patterns of searching and browsing that preceded access to the Website, and the patterns of searching and browsing on the Website.

The Website does not respond to web browsers’ Do Not Track signals. Thus, your selection of the “do not track” option provided by your browser may not have any effect on our collection of cookie information for analytic and internal purposes.

What Does UCONTROL BILLING Do with the Information it Collects?

This information is collected to help UCONTROL BILLING further develop its services, to provide access to valuable information and services, and to improve the functionality of our website.

We track the number of visitors to our website and make changes to the portions most frequently visited to improve user functionality. We analyze the ways users are directed to our website to improve advertising as well as enhance quality and methods of advertising.

If Personal Identifiable Information is submitted, we use the information at the time of collection for business purposes. For example:

Email addresses – if email addresses are provided, we may use them for marketing, promotional and information purposes, such as, invitations, newsletters, marketing, and announcements. We may also share email addresses with partners and affiliates for their own marketing purposes but will never share information with unaffiliated third parties.

Passive Information Collection/Use of Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. Cookies are used on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use session ID cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove cookies by following directions in your Internet browser’s “help” file. To learn more about cookies, please visit this link: Microsoft Cookies.

As users navigate through a website, certain information can be passively collected (that is, gathered without the user actively providing the information), using various technologies and means, such as Internet Protocol addresses, cookies, Internet tags, and navigational data collection. UCONTROL BILLING uses Internet Protocol (IP) addresses on this site. An IP address is a number assigned to a computer by the Internet service provider so that it may access the Internet. It is generally considered to be non-personally identifiable information because, in most cases, an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user’s computer). UCONTROL BILLING uses an IP address to diagnose problems with its server, report aggregate information and determine the fastest route for your computer to use in connecting to our site in order to administer and improve the website functionality.

UCONTROL BILLING logs IP addresses, or the location of your computer on the Internet, for systems administration and troubleshooting purposes. Log data is used in the aggregate to analyze usage of the website and may be used to contact you for purposes of promoting UCONTROL BILLING products or services. Your data will not be sold to, shared with, or otherwise made available to any third parties. If you reject cookies, you may still use our site, but your ability to use some areas of our site, will be limited.

Security

UCONTROL BILLING servers are housed in a well-monitored and secure data center. Moreover, data protection mechanisms, security layers and data encryption measures have been implemented to prevent unauthorized access.

All PHI, as well as demographic information, is password protected and encrypted within the relevant databases. It is important for users to protect their password and computer from unauthorized access. When users submit personal information to the secure areas of UCONTROL BILLING’s website, UCONTROL BILLING encrypts it using Secure Sockets Layer (“SSL”), a software encryption technology. Encryption protects information against unauthorized access and modification once it is stored in the database.

Privacy Policy Updates

UCONTROL BILLING reserves the right to make periodic updates and revisions to this policy, at any time. If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

PRIVACY NOTICE FOR CALIFORNIA RESIDENTS

This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS supplements the information contained in the Privacy Statement of UCONTROL BILLING, Inc. and its subsidiaries (collectively, “UCONTROL BILLING,” “we,” “us,” or “our”) and applies solely to visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws. Any terms defined in the CCPA have the same meaning when used in this notice.

Information We Collect/Use of Information

UCONTROL BILLING logs Internet Protocol (“IP) addresses. Log data is used in the aggregate to analyze usage of the website. Your data will not be sold to, shared with, or otherwise made available to any third parties.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by emailing us at compliance@UControlBilling.com. Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
We endeavor to respond to a verifiable consumer request within 90 days of its receipt. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. If we cannot comply with a request, you will receive a response with the reasons we cannot comply.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not as a result of your exercising your CCPA rights:

• Deny you any medical billing services
• Charge you different prices or rates for the services, grant any special discounts or other benefits or imposing penalties
• Provide you with a different level or quality of services than any other client or customer
• Suggest that you may receive a different price or services or a different level of services than any other client or customer

Changes to Our Privacy Notice

UCONTROL BILLING reserves the right to amend this privacy notice at its sole discretion and at any time without notice.