Among all Evaluation and Management (E/M) services, CPT Code 99213 ranks as one of the most frequently billed office visit codes. Primary care physicians, family medicine providers, internists, nurse practitioners, physician assistants, and many specialists use this code daily to report established patient office visits that require a medically appropriate history and examination along with low-level medical decision making or time-based billing.
Because providers submit thousands of 99213 claims every day, even a small documentation or coding error can lead to delayed reimbursement, claim denials, or downcoding. Understanding how Medicare and commercial insurers reimburse this code can help practices improve revenue while maintaining compliance.
This guide discusses the 2026 CPT Code 99213 fee schedule, Medicare reimbursement, commercial insurance payment trends, documentation requirements, billing rules, telehealth guidance, common modifiers, and practical strategies to help you submit clean claims and receive accurate reimbursement.
What Is CPT Code 99213?
According to the American Medical Association (AMA) Current Procedural Terminology (CPT®), CPT Code 99213 describes:
Office or other outpatient visit for the evaluation and management of an established patient.
This code applies only to established patients, meaning the patient has already received professional services from the physician or another physician or qualified healthcare professional of the same specialty and subspecialty within the same group practice during the previous three years.
Unlike older E/M coding rules that focused heavily on documenting history and physical examination, current guidelines allow providers to select CPT 99213 based on either:
- Medical Decision Making (MDM), or
- Total time spent on the date of the encounter
The medically appropriate history and physical examination should still be documented when clinically relevant, but they no longer determine the code level for office and outpatient E/M services.
Who Can Bill CPT Code 99213?
Many healthcare professionals report CPT 99213 when payer policies and state scope-of-practice laws permit. For example, family medicine providers, internal medicine physicians, and general practitioners routinely bill 99213 for established patient visits. Each specialty may have unique documentation or coding challenges depending on the types of patients and care settings involved:
Common providers who report this code include:
- Family medicine physicians
- Internal medicine physicians
- General practitioners
- Pediatricians
- Geriatric medicine physicians
- Cardiologists
- Nurse Practitioners (NPs)
- Physician Assistants (PAs)
If your practice specializes in family medicine, internal medicine, or primary care, understanding the nuances of 99213 billing and documentation is critical to your revenue cycle.
Learn more about specialty-specific billing provides guidance tailored to your practice type.
Understanding the 2026 Medicare Fee Schedule
Medicare publishes reimbursement rates each year through the Medicare Physician Fee Schedule (MPFS).
These published rates serve as national payment benchmarks before geographic adjustments.
Actual Medicare reimbursement depends on:
- Geographic Practice Cost Indices (GPCIs)
- Place of service
- Medicare Administrative Contractor (MAC)
- Applicable payment policies
For this reason, two providers billing the same CPT code may receive different reimbursement amounts based on where they practice.
2026 Medicare National Payment
| Setting | Approximate Medicare Allowable* |
| Non-Facility (Office) | $95.19 |
| Facility | $57.45 |
*National average before geographic adjustments. Actual payment varies by locality and Medicare payment rules.
Although Medicare establishes national benchmarks, commercial insurance companies negotiate reimbursement independently and rarely publish standardized fee schedules.
In the next section, we’ll examine how commercial insurers determine payment and why reimbursement can vary significantly from one provider to another.
How Commercial Insurance Companies Reimburse CPT Code 99213
Unlike Medicare, commercial insurance companies do not follow a single national fee schedule for CPT Code 99213. Every insurer negotiates reimbursement individually with participating providers or healthcare organizations. As a result, two practices located in the same city may receive different payments for the same office visit based on their contracts.
Your reimbursement depends on several factors, including your negotiated fee schedule, provider specialty, geographic location, place of service, and the patient’s specific health plan.
Although insurers keep their contracted rates confidential, industry reimbursement data consistently shows that commercial payers often reimburse more than Medicare for established patient office visits.
Estimated Commercial Reimbursement Trends
| Insurance Company | Estimated Reimbursement Range* |
| Cigna | $95 to $130 |
| Aetna | $92 to $128 |
| UnitedHealthcare | $95 to $132 |
| Humana | $90 to $125 |
| Blue Cross Blue Shield | Varies by state and contract |
| Medicaid | Determined by each state’s Medicaid fee schedule |
*These figures represent general market estimates compiled from publicly available reimbursement data and provider-reported payments. Actual reimbursement varies according to payer contracts, geographic location, and individual benefit plans.
What Determines Your Actual Payment?
Receiving reimbursement for CPT 99213 involves much more than submitting the claim correctly. Several variables influence the final payment amount.
Geographic Location
Healthcare costs vary throughout the country.
Medicare adjusts payments using Geographic Practice Cost Indices (GPCIs), while commercial insurers negotiate reimbursement according to local market conditions. Providers practicing in metropolitan areas often receive higher reimbursement than providers in rural communities.
Provider Contract
Your insurance contract is one of the biggest factors affecting reimbursement.
Large physician groups often negotiate more favorable reimbursement rates than individual providers because they represent a larger patient population.
Practices should periodically review payer contracts and compare reimbursement across insurers.
Place of Service
The location where the service occurs affects reimbursement.
Medicare distinguishes between:
- Non-facility settings such as physician offices
- Facility settings such as hospitals or outpatient departments
Office-based services generally receive higher professional reimbursement because the practice incurs the overhead expenses associated with providing care.
Provider Specialty
Some commercial insurers establish different reimbursement schedules based on specialty.
Although CPT 99213 represents the same Evaluation and Management service, reimbursement may differ between primary care providers and certain specialists depending on the payer’s contract.
Patient Benefit Plan
Not every patient enrolled with the same insurance company has identical benefits.
Payment may vary according to:
- Deductible
- Copayment
- Coinsurance
- Employer-sponsored plan
- Marketplace plan
- Medicare Advantage plan
Benefit verification before every visit remains one of the best ways to avoid unexpected payment issues.
Documentation Requirements for CPT Code 99213
Accurate documentation supports both medical necessity and reimbursement.
Current Evaluation and Management guidelines require providers to document a medically appropriate history and physical examination when clinically relevant. Providers then select the code level based on either Medical Decision Making (MDM) or total time.
A well-documented office visit should generally include:
- Chief complaint
- History of present illness
- Relevant medical history
- Review of symptoms when appropriate
- Medically appropriate physical examination
- Assessment
- Diagnosis
- Medical decision making
- Treatment plan
- Follow-up recommendations
- Provider signature
The documentation should clearly explain why the patient required evaluation and how the provider developed the treatment plan.
Medical Decision-Making Requirements
Many providers select CPT 99213 using low-level Medical Decision Making (MDM).
Low MDM generally includes two of the following three elements:
Problems Addressed
Usually, one stable chronic illness or one acute uncomplicated illness or injury.
Examples include:
- Controlled hypertension
- Stable diabetes
- Seasonal allergies
- Acute sinusitis
- Minor skin infection
Data Reviewed
Limited review or analysis of available medical information when clinically appropriate.
Examples may include:
- Reviewing laboratory results
- Reviewing imaging reports
- Reviewing outside medical records
Risk of Complications or Morbidity
Low risk associated with diagnostic testing or treatment decisions.
Examples include:
- Prescription drug management may qualify for a higher MDM level depending on the clinical circumstances.
- Conservative treatment recommendations
- Routine follow-up care
Providers should apply the complete CPT Evaluation and Management guidelines when determining the appropriate code level.
Time-Based Billing
Providers may also report CPT 99213 based on total physician or qualified healthcare professional time spent on the date of the encounter.
For 2026, CPT 99213 corresponds to:
20 to 29 minutes of total time on the date of service.
Total time may include activities such as:
- Reviewing medical records
- Evaluating the patient
- Counseling the patient or caregiver
- Ordering medications or tests
- Communicating with other healthcare professionals
- Documenting the encounter
- Coordinating care
Only the reporting provider’s time counts toward code selection.
Telehealth Billing for CPT Code 99213
Many insurers, including Medicare under applicable coverage rules, allow CPT 99213 to be reported for eligible telehealth services.
Before billing telehealth visits, verify:
- Patient eligibility
- Telehealth coverage
- Place of Service requirements
- Required modifiers
- Audio-only or audio-video requirements
- State licensure rules
Telehealth policies continue to evolve, so practices should review payer guidance regularly.
Common Modifiers Used With CPT Code 99213
Although many office visits do not require modifiers, certain situations call for modifier usage.
Some commonly reported modifiers include:
| Modifier | Purpose |
| 25 | Significant, separately identifiable Evaluation and Management service performed on the same day as another procedure or service |
| 95 | Synchronous telemedicine service when required by the payer |
| GT | Telehealth modifier required by some commercial payers |
| 24 | Unrelated Evaluation and Management service during the postoperative period |
| 57 | Decision for surgery when applicable under payer guidelines |
Always verify payer-specific modifier requirements before claim submission.
Why Are CPT 99213 Claims Denied?
Many denials result from preventable errors.
Common reasons include:
- Incorrect patient eligibility
- Incomplete documentation
- Medical necessity not supported
- Incorrect diagnosis coding
- Wrong modifier
- Duplicate claim submission
- Incorrect provider NPI
- Services submitted after timely filing deadlines
- Billing a higher-level E/M code without adequate documentation
Routine internal audits can help identify these issues before claims reach the payer. Learn how denial management reverses preventable payment delays
Tips to Maximize Reimbursement
Improving reimbursement begins with strong operational processes.
Practices should:
- Verify eligibility before every appointment.
- Confirm patient financial responsibility.
- Document medical necessity clearly.
- Select the correct Evaluation and Management level.
- Review claims before submission.
- Monitor denial trends.
- Appeal incorrect denials promptly.
- Compare payer reimbursement periodically.
- Keep providers informed about annual CPT and Medicare updates.
Consistent billing practices improve first-pass claim acceptance and reduce unnecessary payment delays.
Conclusion
CPT Code 99213 remains one of the most commonly reported Evaluation and Management services in outpatient healthcare. Although the visit itself may appear routine, accurate code selection, complete documentation, and a clear understanding of payer policies all play important roles in ensuring proper reimbursement.
For 2026, the national Medicare Physician Fee Schedule provides a valuable payment benchmark, but actual reimbursement depends on geographic adjustments, place of service, and payer-specific policies. Commercial insurers negotiate their own fee schedules, making provider contracts and market conditions equally important.
Practices that verify patient benefits, document low-level medical decision making accurately, submit clean claims, and monitor reimbursement trends are better positioned to reduce denials and maintain a healthy revenue cycle. Staying current with annual coding and payment updates will also help providers protect revenue while remaining compliant with Medicare and commercial insurance requirements.
Frequently Asked Questions (FAQs)
What is CPT Code 99213?
CPT Code 99213 reports an office or other outpatient Evaluation and Management (E/M) visit for an established patient. Providers select this code based on low-level Medical Decision Making (MDM) or 20 to 29 minutes of total physician or qualified healthcare professional time on the date of the encounter.
How much does Medicare pay for CPT Code 99213 in 2026?
The national average Medicare allowable amount for 2026 is approximately:
- Non-facility setting: $95.19
- Facility setting: $57.45
These amounts represent national averages before geographic adjustments. Actual reimbursement varies by locality and Medicare Administrative Contractor (MAC).
Do commercial insurance companies pay the same amount for CPT 99213?
No. Every commercial insurer negotiates reimbursement independently. Payment varies according to the provider’s contract, geographic location, specialty, network participation, and the patient’s health plan.
Can nurse practitioners and physician assistants bill CPT Code 99213?
Yes. Nurse Practitioners (NPs), Physician Assistants (PAs), and other qualified healthcare professionals may report CPT 99213 when they meet payer requirements, comply with state scope-of-practice laws, and provide a medically necessary Evaluation and Management service.
What documentation supports CPT Code 99213?
Documentation should generally include:
- Chief complaint
- History of present illness
- Relevant medical history
- Medically appropriate examination
- Assessment
- Diagnosis
- Low-level medical decision making or qualifying total time
- Treatment plan
- Follow-up instructions
- Provider signature
The record should clearly support the medical necessity of the visit.



